About Us

Luxury, Redefined.

Rich Palace Hotel Surabaya stands as a prominent landmark of luxury modern colonial architecture in the vibrant district of West Surabaya. Designed with a blend of modern sophistication and modern colonial elegance, this 5-star hotel caters to both business travelers and leisure guests seeking a premium stay. With its strategic location, the hotel provides seamless access to major business hubs, upscale shopping centers, entertainment districts, and transportation hubs, including the Trans-Java toll road and Juanda International Airport via the Surabaya Satellite City toll gate.

Hotel Features

28 Floors
205 Rooms and Suites
3 Bars
3 Restaurants
6 Event Venues
  • Coffee shops
  • Elevators
  • Free Wi-Fi area
  • Meeting and conference facilities
  • Restaurants
  • Smoking area
  • 24-hour reception
  • 24-hour room service
  • Baggage storage
  • Concierge
  • Fast check-in-and-out
  • Laundry service
  • Valet parking
  • Fitness center
  • Kids area
  • Swimming pool
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Hotel Facilities

  • Fitness Center
    Fitness Center
    Fitness Center

    Designed as a private sanctuary, our fitness center offers an intimate,...

    Designed as a private sanctuary, our fitness center offers an intimate, sophisticated environment to seamlessly maintain your personal health and vitality. Enjoy exclusive access to high-performance equipment in an atmosphere dedicated to...

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  • The Pool
    The Pool
    The Pool

    Located on the fifth floor alongside our premier dining, cafe, and health...

    Located on the fifth floor alongside our premier dining, cafe, and health facilities, the open-air pool offers the ultimate urban escape as an oasis above the city. Whether cooling off after a workout, enjoying curated poolside dining, or...

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  • Lobby Kids Corner
    Lobby Kids Corner
    Lobby Kids Corner

    A refined space for our youngest guests, the Lobby Kids Corner is designed to...

    A refined space for our youngest guests, the Lobby Kids Corner is designed to inspire imagination and artistic discovery. Far from a conventional play area, this thoughtful environment features interactive, miniature worlds and curated...

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  • Kids Playground
    Kids Playground
    Kids Playground

    Set on the fifth floor with convenient proximity to the pool and café, our...

    Set on the fifth floor with convenient proximity to the pool and café, our dedicated children's play area is designed for effortless leisure and family ease. The thoughtfully arranged space allows children to engage in vibrant, active...

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Event Spaces

  • Grand Ballroom
    Grand Ballroom
    Grand Ballroom

    An antique-themed masterpiece located on the third floor, the Grand Ballroom...

    An antique-themed masterpiece located on the third floor, the Grand Ballroom accommodates over 1,200 guests in timeless elegance. Perfectly suited for grand celebrations and prestigious corporate affairs, this magnificent venue integrates...

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  • Sky Ballroom
    Sky Ballroom
    Sky Ballroom

    Located on the 28th floor, this breathtaking, chapel-style venue blends...

    Located on the 28th floor, this breathtaking, chapel-style venue blends architectural romance with soaring city views. While its soaring ceilings and elegant design offer an enchanting romantic backdrop for weddings, the Sky Ballroom is...

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Additional Information

Soft Opening on 17 July 2026.
 

 

Hotel Rules and Policies